Our work is the culmination of creative visions, brilliant ideas and full commitment
CLIENT German Auto Parts Company
Challenge:
Our client has entrusted us to partner with them in taking their business model further by integrating Salesforce and ERP for streamlined order tracking, as well as bringing real-time pricing into the equation.
Salesforce Integration
INTEGRATION
Maintain customer response and track feedback in ERP system
E-Commerce
Track availability of auto parts for customers when ordering
Inventory
Calculate and share quick discounts to customers when planning e-shopping of parts
Customer Success
Get real-time pricing for e-catalog in Salesforce from the ERP master
Outcomes
1Real-time auto parts pricing made available from the master system for 750+ parts
2Real-time data availability for up to 200 orders per second
3Transact responses and customer feedback for up to #2000 B2B daily orders
4Maintain and manage error logs for better technical debt handling