The client works for providing high quality dementia care for people in APAC region. As part of exercise volunteer management, donations management, time keeping, clients management, appointments and other related integration with third party system were onboarded in D365 system. The application manages and integrated seamlessly helping effective care of people by maintaining accurate information.
CLIENT
A Singapore based Non Profit for Dementia care
Challenge:
Sunset current bespoke application of volunteer management and upgrade to MS Dynamics. Greenfield installation and setup for large Singapore Non-Profit organization.
MS Dynamics benefits realised
Case Management
Upgrade to automated D365 for improved case management from current system.
Contact
Integration with Govt. systems for grants and donations information management
Integration
Manage membership and volunteer data across the board.
Sunset
For volunteer registration, membership benefits and services management.
Outcomes
190% member and volunteer data duplication issue addressed
2Better 360-degree view of volunteers and services
325k hours of annual savings in manual tasks with automation introduced.
4100% sync of donations/grants with government systems leading to high transparency